Policies

Pricing

Prices are tax included unless otherwise stated. Checkout should not add HST again on top of the listed tire price.

Delivery and pickup

Forward Tire offers free delivery in the Greater Toronto Area (GTA). Markham pickup is available by appointment. We will contact you to confirm fitment, stock, DOT/TIN, delivery address or pickup time before fulfillment.

Payment

Cash on delivery and cash on pickup are available. No online payment is collected for these manual payment methods. Cash orders remain unpaid in Shopify until payment is received and manually marked paid.

Returns and exchanges

Standard in-stock tires may be returned or exchanged within 7 days only if uninstalled, unused, undamaged, and with original labels or packaging. Installed, used, clearance, special-order, and wholesale items are final sale.

Warranty boundary

No store-provided road hazard, mileage, satisfaction, or installation warranty is included. Manufacturer warranty, if applicable, is subject to manufacturer terms and review. Seller error, confirmed defect, recall, or item not as described will be handled by owner review.

Fitment

Fitment must be confirmed with your vehicle placard or vehicle year, make, model, and trim before purchase. Customers are responsible for providing accurate vehicle and tire-size information.

政策中文简版

标价默认已含税,除非另有说明。GTA 范围可免费配送,Markham 可预约自取。货到现金和自取现金可用。

标准现货轮胎在未安装、未使用、未损坏、原标签/包装完整的情况下,7 天内可退/换。已安装/使用、清仓、特殊订单和批发订单默认 final sale。

本店不额外提供道路危险、里程、满意度或安装责任质保。厂家质保如适用,按厂家条款和审核处理。付款、配送或取货前请确认适配、库存、DOT/TIN 和最终价格。